Dispatch software, built for your business
Freight that runs itself.
You decide.
Freit reads your orders from email, PDF and WhatsApp, plans the trucks, finds back-loads, books the crossing and fills in the paperwork. Whatever needs a person comes to you. Built on your processes, not off the shelf.
0Why now
More rules. Higher costs. The same number of people.
Dispatch gets more duties every year, but not more staff. What stays the same is the routine. An AI can take that over.
- Driver shortageSince ongoing · Every hour of dispatch that needs no typing counts · Source IRU
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| Since | What | What it means for dispatch | Source |
|---|---|---|---|
| 1 Jan 2022 | GMR for every truck into Great Britain | One reference per crossing, with every consignment on it | HMRC, GVMS |
| 21 Feb 2022 | Mobility Package: cabotage cooling-off period, return of the vehicle | Every trip abroad has to be checked against deadlines | Regulation (EU) 2020/1055 |
| 1 Jan 2024 | CO₂-based GO toll in Austria | The right truck for the trip is a question of cost | ASFINAG |
| ongoing | Driver shortage | Every hour of dispatch that needs no typing counts | IRU |
1Fewer mistakes
Retyping is where mistakes come from.
Orders, questions, consignment notes, status updates: a transport office retypes all of it, every day. A wrong date, a weight typed in twice, an order that never reaches the TMS. Freit doesn't retype. It reads, checks against what it already knows about your customers, and stops when something doesn't fit.
- 14,000 kg for 2 pallets?FR-4831 held. Question to the customer ready.
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| Mistake | How it happens today | How Freit catches it |
|---|---|---|
| Wrong day | "Wednesday" becomes the Wednesday of the wrong week | Date checked against the mail's date and loading hours |
| Weight typed twice | 1,400 kg becomes 14,000 kg | Weight checked against pallets and goods |
| Order gets lost | The mail stays in the inbox, the order never reaches the TMS | Every mail becomes an order or a question for you |
| Wrong address | The warehouse in Coventry instead of the hall in Birmingham | Address from the customer's earlier orders |
| Missing detail | The seal number is missing, and nobody notices until the port | Required fields for CMR and GMR checked at entry |
| 14,000 kg for 2 pallets? | FR-4831 held. Question to the customer ready. |
2The order
What the AI reads, checks and leaves open.
Freit captures orders with AI, from email, PDF or a scanned consignment note. Every value has a source, a check and a confidence. Anything below the threshold is decided by a person.
InboxEmail · Tue 10 Nov 07:52
Hallo zusammen, wie besprochen bitte Abholung Mittwoch früh1 bei uns in Linz, Industriezeile 472. Es sind 2 Paletten Granulat, ca 1.400 kg3, nicht stapelbar.
Lieferung an Midlands Polymers, Coventry, und Rest nach Birmingham4, spätestens Do Mittag5. Zollpapiere schickt euch die Buchhaltung.
Danke und lg, Martina Kraus
| Field | Value | Check | Confidence |
|---|---|---|---|
| 1 Collection | Wed 11 Nov 06:00 | Loading hours of the loading site | 94 |
| 2 Loading site | 4020 Linz, AT | Kraus customer record | 99 |
| 3 Load | 2 EUR pal. · 1,400 kg | Weight plausible for PE | 91 |
| 4 Unloading | CV3 4FJ → B6 7HE, GB | Address 2 from FR-4790 | 88 |
| 5 Delivery | Thu 12 Nov by 12:00 | Ferry and driving time work out | 90 |
| Seal no. | missing | Required for the GMR. Question to Ms Kraus prepared. | 0 |
Threshold for questions: 85 · Model run in the EU · Every value with its source in the history
3Dispatch
Freit plans by the driver's clock.
One press, and the agent plans the week: every order, every truck, with real road distances and every driver's driving and rest times. In the week from the film, the trucks drove nearly 200 km less empty than with the nearest free truck.
- 06:00Loading in Linz0:40
- 06:40Linz → Regensburg4:30
- 11:10Break, Nürnberg-Feucht services0:45
- 11:55Nürnberg → Aachen4:30
- 16:25Driving time 9:00 reached. Daily rest in Aachen, or a 10th hour to Liège?You
- Thu 03:25On to the Calais shuttle at 07:2011:00
DrivingWorkBreakRest
4Load space
Empty space costs money.
This truck leaves Birmingham with 4 pallets and room for 29 more. The agent searches the freight exchanges along the route for loads going the same way and weighs every offer: price, detour, space, time window and the driver's hours.
- Back-load Nürnberg → Linz, 22 pal.Detour 0 km · yes, Mon 07:00 · Extra + €780
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| Load | Detour | Fits | Extra |
|---|---|---|---|
| 12 pal. Coventry → Würzburg | 9 km | yes | + €640 |
| 18 pal. Leeds → Mannheim | 140 km | driving time runs out | – |
| 20 pal. Birmingham → Lyon | 0 km | not enough space | – |
| Back-load Nürnberg → Linz, 22 pal. | 0 km | yes, Mon 07:00 | + €780 |
5The crossing
Ferry or tunnel. And the GMR with it.
From Birmingham to Hamburg your truck has to cross the water. The agent compares every ferry and the tunnel, with check-in, driving and rest times and price. An overnight ferry can be the driver's rest. Freit builds the GMR alongside and rebooks when the truck runs late.
- Harwich → Hook of Holland, nightAt the port Thu 19:40 · In Hamburg Fri 13:30
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| Crossing | At the port | In Hamburg | Why not |
|---|---|---|---|
| Harwich → Hook of Holland, night | Thu 19:40 | Fri 13:30 | – |
| Folkestone → Calais, tunnel | Thu 18:10 | Sat 05:00 | Rest on land costs half a day |
| Dover → Calais, ferry | Thu 18:20 | Sat 05:30 | like the tunnel, but later |
| Immingham → Rotterdam | Thu 18:30 | – | Check-in at 17:00 out of reach |
6The paperwork
The consignment note fills itself in. Almost.
CMR, GMR, crossing booking: Freit fills in what the order and the plan already say. The one field nobody can know stays open and lands with you.
CMRInternational consignment note · FR-4822
7The rules
Every plan stays within the rules.
Freit knows every driver's whole week: hours today and this week, when the weekly rest is due, which reduced rest still has to be compensated. And it counts cabotage in Great Britain.
- Marek P. · LL-733DKToday 6:30 · Week 12:00 · Note Driver card expires in 26 days
- LL-482AB in GBNote 2 of 2 cabotage jobs. Next load must leave GB.
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| Driver | Today | Week | Note |
|---|---|---|---|
| Tomasz W. · LL-482AB | 3:10 | 21:40 | Weekly rest Sat from 18:00 |
| Jan K. · LL-219CF | 9:00 | 38:15 | Weekly rest Fri from 14:00 |
| Marek P. · LL-733DK | 6:30 | 12:00 | Driver card expires in 26 days |
| LL-482AB in GB | 2 of 2 cabotage jobs. Next load must leave GB. |
Learns and talks
Freit gets to know your customers. And writes where they already are.
Every correction you make becomes a rule. But only once you confirm it. And Freit writes where your customer already is: by email or WhatsApp, in their own language. When it takes a phone call, Freit tells you.
- UK part loads +4% since the diesel surcharge?Learned from Your change in FR-4802 · Confirmed waiting for you
- Kraus accountsChannel Phone · Language German · Seal number missing. Will you call, or shall we email?
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| Rule | Learned from | Confirmed | Right since |
|---|---|---|---|
| "Mittwoch früh" means loading 06:00 to 08:00 | Your correction in FR-4611 | You, 14 Oct | 7 of 7 |
| "Rest nach Birmingham" goes to B6 7HE, not to the Coventry warehouse | FR-4790, phone note | You, 3 Nov | 2 of 2 |
| UK part loads +4% since the diesel surcharge? | Your change in FR-4802 | waiting for you | – |
| Who | Channel | Language | Latest |
|---|---|---|---|
| Mr Leitner, customer | German, formal | "3 Paletten Graz → Manchester, wieder an Trafford Park?" | |
| Tomasz, driver LL-482AB | Polish | "Plomba: 448812. Prom 07:20 Calais." | |
| Kraus accounts | Phone | German | Seal number missing. Will you call, or shall we email? |
8You decide
You decide how much the agent does.
At first it only watches. Later it proposes, and you decide. Nothing happens without you. Every morning, one screen shows what needs you. The rest is already done.
| What | Why you | Amount |
|---|---|---|
| Book the back-load Nürnberg → Linz? | A booking is a decision | €780.00 |
| Adopt UK part loads +4% as a rule? | New price rule | – |
| Call Kraus accounts: seal number | Freit doesn't make phone calls | – |
9Built for you
Not off-the-shelf software.
Freit has a base: reading orders, dispatching, checking rules, creating the paperwork. On top of it we build your version, made for your lanes, your processes and your systems. The trip from Linz to Birmingham on this page is an example. Yours looks different.
| The base | Built for you | |
|---|---|---|
| Orders | Email, PDF, scan | your customers' formats, your customer portal, WhatsApp |
| Dispatch | Trucks, drivers, driving and rest times | your fleet, your subcontractors, your priorities |
| Lanes | Example: UK and EU with GMR | your lanes: Italy, Scandinavia, Eastern Europe, domestic |
| Systems | its own history | your TMS, telematics, freight exchange, accounting |
| Prices | Example rates | your rates, surcharges and customer agreements |
How it goes: a conversation · we map your flows · Freit runs in shadow on your orders · it suggests, you decide
Show us your day
Freit is built around the way you work. Send us a few lines and we will reply within two working days.
- 30 minutes online, with your own sample orders
- We show what Freit already handles by itself
- You keep your current tools, Freit works alongside them
Rather talk directly? +43 660 5151870